QUALITY IN PRACTICE

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Phase 1

Meeting with individual, family and/or additional supports, Target Service Coordinator with our QIDP, who can talk with the team initially about general expectations for services/supports. The QIDP also provides the person with information about the organization: including its mission, types of services and supports it provides, resources, capabilities, what it doesn’t do, and how the organization might respond to the person’s expectations.

 

Phase 2

Meet with the individual in the location of service.  Residential Habilitations services provide support in a person's home.  This gives a chance to meet and discuss what care needs are in the setting that services will be provided.

 

Phase 3

Longer discussion with QIDP to learn in more detail what the person wants. Begin a dialogue to ensure that the focus is on the person and those things that are most important to him or her. These phases allow the person and the organization to learn about each other, discuss concerns, and determine if there is a match. If the individual chooses services.  We will complete an intake packet.  Complete formal assessments.  

 

Phase 4

Meet with the person-centered planning team, including the Target Service Coordinator, to develop a plan of care including goals and objectives specific to their person-centered plan.  Complete any needed behavior/crisis plans.  Work on staff training for the participant's needs.

 

Phase 5

Services may begin when approved by the state and prior authorized by Medicaid.  This is about 2 weeks after the plan is submitted by the Target Service Coordinator.